Priwils Inc. is looking for an experienced Senior ServiceNow Administrator to join our team. The ServiceNow Administrator will operate as part of an integrated team to support the current and future operational needs of the project in the cloud instance of ServiceNow. The potential candidate will provide implementation expertise and day-to-day operational administration support for the ServiceNow System. Participate in design, development, and implementation of ServiceNow including, but not limited to core setup, workflow administration, reporting, and data imports/exports. Create, maintain, and enhance team Dashboards and reporting, including scheduled reports. Overhaul, maintain and enhance Change Management, as well as current connections between ServiceNow and other systems. Maintain and enhance future connections between ServiceNow and other systems. Monitor health, usage, and overall compliance of ServiceNow and its applications.

 

The potential candidate must have a bachelor’s degree (BA/BS) in Information Technology or a related field from an accredited college or university.

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Specialized Experience: 3 years of experience with ServiceNow Administration. Experience in ITSM, Asset Management, Software, and Change management module. Experience with ServiceNow upgrades. Create and configure Business Rules, UI Policies, UI Actions, Client Scripts. ITIL certified preferred.

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If you are interested in this position, please send your cover letter and resume to HR@priwils.com

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